Correction Policy
We're committed to accuracy. Here's how we handle errors and corrections across our content and tools.
Our Commitment
Accuracy is essential when providing information about the criminal justice system. People rely on our tools and content to understand complex legal processes, so we take errors seriously and address them promptly.
Acknowledge
We acknowledge errors openly
Correct Promptly
Corrections made within 48 hours
Maintain History
All changes are documented
Types of Corrections
Factual Errors
Incorrect legal information, wrong dates, or inaccurate statistics.
Response: Corrected immediately upon verification. A correction notice is added to the affected content.
Calculation Errors
Bugs in our sentencing calculator or other tools.
Response: Tool is updated and tested. Users who saved calculations may be notified if the error affected their results.
Outdated Information
Content that no longer reflects current law or policy.
Response: Content is updated with the current information and a "Last updated" date is displayed.
How to Report an Error
If you've found an error in our content or tools, please let us know:
Identify the Error
Note the page URL and describe what you believe is incorrect.
Provide Evidence
If possible, include a link to the correct information or legislation.
Contact Us
Send your report via email or our contact form.
Response Timeline
Acknowledgement
We'll acknowledge receipt of your report within 24 hours.
Verification
We'll verify the error and determine the appropriate correction.
Correction Published
Confirmed errors are corrected and published with a correction notice.