HMP Humber

You can book your visit online, by telephone or in person during weekday social visit times.

Booking Line: 0300 060 6606

The booking line is open Monday to Friday: 9am to 11:30am and 1pm to 3pm

To book official visits email: [email protected]

Official face to face visit times

Humber operates paperless visits. If you need to bring a laptop into the establishment, please request an IT form.

All official visitors are required to show evidence of their position in a legal organization, for example, a workplace ID.

You will need a £1 coin for the lockers to keep any valuables in.

Find Humber on a map

The closest railway station is 5 miles from the prison in Brough. You can get a taxi from there.

To plan your journey by public transport, use Yorkshire Travel for the fastest route.

There is car parking available at the prison with Blue Badge spaces in front of the gate.

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.

All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

All visitors to HMP Humber must always be dressed appropriately, which will assist in our aim to create a supportive family atmosphere as part of the Reducing Reoffending and Decency agenda.

During cold and wet weather, coats will be allowed into HMP Humber, however excessively padded coats or jackets will not be allowed.

All coats must be placed in the cloak room prior to entering the visits hall. In return you will receive a tally, which you will hand in on completion of your visits and after you have left the visits hall.

Visitors who attend the visits centre wearing any of the items listed above, will be given the option to go away and change their clothing.

The prison staff decision regarding entry into HMP Humber is final, and any visitor that staff believe is not conforming with this dress code after being offered this option to change, will unfortunately not be permitted entry in to HMP Humber.

Quay Café Snack Bar is available to purchase refreshments during your visit.

There is a vending machine for cold drinks and snacks located in the visits centre.

There are strict controls on what you can take into Humber. You will have to leave most of the things you have with you in a locker or with security. You can leave pushchairs and car seats in the visitors centre at the bottom of the car park.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

HMP Humber utilises a Biometric identification confirmation system. This involves the recording of visitor fingerprints (usually the index finger of each hand, but other digits may be used if for some reason the index finger does not offer a strong enough image) and a front facing photograph of the visitor’s face.

The system is then used to confirm the visitor’s identification in the visitor’s centre, gate search area and Visits Hall. Upon completion of your visit, the system is used to confirm identification prior to visitors leaving the visits hall and prior to exiting the gate search area.

Children will not be expected to submit biometric information.

All visitors to HMP Humber are expected to behave in a polite, respectful, and decent manner towards prisoners, other visitors, and staff. HMP Humber promotes equality for all, and discrimination of any kind will not be tolerated.

In the event of serious incident, the Police may be called and a complaint for investigation submitted.

HMP Humber works alongside the Lincolnshire Action Trust to provide support for families and activities for children within the visitors centre and visits hall. However, all adult visitors are reminded that throughout their time visiting HMP Humber the care and conduct of each child remains the responsibility of the adult with them.

The visits hall can be a busy place and to prevent injury to a child, it is essential that the responsible adult ensure the child does not wander around the visits hall or attend the Quay café unaccompanied.

Children should not run around the Visits Hall.

All visitors must book in and show ID at the visitor centre which is just outside the main prison gate.

Monday, Thursday, and Friday: From 9am for official and legal visitors to check in for morning visits. It will close following completion of the morning visits and will re-open again at 12:30pm for social visitors to check in before the afternoon visits. The centre will close again when all visitors have left.

Saturday and Sunday, 12:30pm until all visitors have left.

It is best to book in at least 30 minutes before the start of your visit.

The total amount of cash that can be brought into the Visits Hall is £100 per table. This means that, whether there is one visitor, or the maximum allowed number of visitors, the amount will remain no more than a combined sum of £100.

There are monthly family days at Humber that prisoners can apply for.

How to book a secure video call

Secure video calls at this prison can be requested by prisoners only.

You will receive a notification if a prisoner has requested a video call with you.

Read more about how it works

Prisoners have phones in their cells but they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

You can send and receive emails to someone in Humber using the Email a Prisoner service.

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Humber.

All post, apart from legal letters, will be opened and checked by officers.