HMP Ranby

The booking line opens, Monday to Friday, 9am to 3pm. Find out about call charges

Ranby’s visitors centre is run by prison staff and the PACT team.

Legal visitors can book a video or face to face visit, by email to [email protected].

Find Ranby on a map

The closest railway station is in Retford ,from there you can get a taxi or take the bus to HMP Ranby on the A620 Retford to Worksop Rd.

There is a free visitors car park.

There is also a disabled visitors car park.

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.

• All visitors will need to be searches, including children.
• You may also be searched by security dogs.
• There are strict controls on what you can take into HMP Ranby. You will have to leave any personal belongings in Visits Centre lockers or in your car - this includes pushchairs and car seats.
• Call the booking line if you have any questions about visiting (0808 168 8282).

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

HMP Ranby operates a family orientated visits policy. The majority of our visitors are accompanied by children and we want to foster a decent, safe and relaxed family environment for all our visitors.

This list is not exhaustive.

It is up to prison staff to make decisions and judgements as to when clothing is inappropriate. When making these decisions, staff will always consider decency and diversity.

You may be asked to adjust clothing or wear alternative clothing, if available. As a last resort your visit may be cancelled if the dress code cannot be followed.

There is a visitors centre run by prison staff and PACT. There are refreshments available to purchase at the canteen. You are permitted to bring in cash (coins only).

During the summer months there is an outside visits area available. Access to this area is restricted based on individual behaviour and security risks.

How to book a secure video call

You can request a secure video call with someone in this prison via the Prison Video app.

You will receive a notification when your request has been accepted.

Read more about how the Prison Video app works

Prisoners have phones in their cells for outgoing calls so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call. If a prisoner has listed you as a contact, prison staff may call you to confirm you consent to being contacted.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

You can send emails to someone in Ranby using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the prisoner, depending on the rules at Ranby.

You can write at any time.

Include the person’s name and prisoner number on the envelope, and your name and address on the back.

If you do not know their prison number, contact Ranby.

Photographs sent from home must have a return address on the envelope. You can also send photos from picture print companies.

All post apart from legal letters will be opened and checked by officers. It will also be screened for drugs.

National Prison Radio broadcasts into prison cells across England and Wales 24 hours a day, 7 days a week.

Family and friends can stay connected with their loved ones in prison by sending song requests, written messages and voice recordings. They are then read and played out on weekly episodes.

You can send in a message, and hear the show, at nationalprisonradio.com