Category C Men's prison HMPPS

HMP Wealstun

Yorkshire, Yorkshire Group

HMP Wealstun is a Category C men's prison in Yorkshire. If someone you care about is here, this page brings together what matters most — visiting, keeping in touch and finding support — in plain, practical English.

This is a plain-English summary based on official GOV.UK guidance. Visiting times and rules can change — always check the official page before you travel.
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Start here

Most people come here for one of three reasons. Pick the one that fits.

Visiting

Visiting takes a little planning. You'll usually need to book ahead, be on the person's visitor list and bring the right ID. The visiting times, how to book and what to expect are below — along with help if it's your first visit or money is tight.

Social visiting times

Some days list more than one session because different visit types run. You’ll choose the specific session when you book — confirm which applies to you.
Day Available sessions
Monday
2:15pm–4pm
Tuesday
8:45am–11am 2:15pm–4pm
Wednesday
2:15pm–4pm
Thursday
8:45am–11am 2:15pm–4pm
Friday No visits
Saturday
9:30am–11:30am 2pm–4pm
Sunday
9:30am–11:30am 2pm–4pm

Always confirm visiting times when you book — they can change at short notice.

Official video and face to face visit times

Tuesdays and Thursdays 9am–9:45am · 10am–10:45am · 2:15pm–3pm · 3:15pm–4pm

Probation video visits

Monday 9am–9:45am · 10am–10:45am · 2:15pm–3pm · 3:15pm–4pm
Tuesday 6:30pm–7pm
Wednesday 9am–9:45am · 10am–10:45am · 2:15pm–3pm · 3:15pm–4pm
Thursday 6:30pm–7pm
Friday 6:30pm–7pm

Before you go — checklist

  • Be on the person's approved visitor list
  • Book in advance and bring valid photo ID
  • At least one visitor must be 18 or over
Book a visit on GOV.UK

If you’re on a low income you may be able to claim back the cost of visiting a partner or close relative in prison.

Travel

Cheapest public transport fare, or 20p per mile by car (30p in Scotland). Car hire up to £40 a day.

Meals

£3.50 to £5.10 towards food for journeys lasting more than 5 hours.

Overnight stay

£28–£34 per adult and £14–£17 per child where an overnight stay is approved in advance.

Who can get it

You must be the prisoner’s spouse, civil partner or partner, a close relative (child, parent, grandparent or sibling, including step and adoptive), their named next of kin, or their sole visitor.

You also need to get one of:

  • Universal Credit — if your household gets no more than £1,250 a month (excluding housing costs)
  • Pension Credit
  • Income Support
  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • A valid NHS HC2 certificate (or partial help with an HC3 certificate)

How to claim

  • Apply online, or by post, phone or email.
  • You can claim for visits made in the last 28 days or planned for the next 28 days.
  • You’ll need the prisoner number, your National Insurance number, your receipts/tickets and a visiting order stamped by the prison.

You can usually get help with one visit every 2 weeks.

Apply online: GOV.UK: Help with prison visits Helpline: 0300 063 2100 Email: [email protected] Post: Assisted Prison Visits Unit, PO Box 17594, Birmingham, B2 2QP

Helpline open Monday to Friday, 9am to 5pm.

More support for families

Rates and rules can change — always check the latest details on GOV.UK before you travel.

More about visiting

To visit someone in Wealstun you must

  • be on that person’s visitor list
  • Use your Visiting Order within 28 days (at which point it will expire)
  • have the required ID with you when you go
  • visitors under 16 must be accompanied by an adult for the entire visit

Up to 3 adults may attend per prisoner. There is no set limit on children, however seating is restricted to 3 chairs per prisoner due to space constraints.

You can book your visit online or by telephone.

Telephone booking line: 01937 444 599

The booking line is open Monday to Thursday, 8:30am to 12:30pm Find out about call charges

These times include booking-in, entry, searching and exit arrangements to allow your actual visit to last one hour.

The visitors centre offers some facilities for visitors.

Prisoners on the basic level of the Incentives and Privileges policy framework are only entitled to a one hour visit. Their visits will be timed so that the visit ‘contact time’ begins one hour before the session ends.

To arrange an official visit you can email, [email protected].

All official visitors will need to return a security validation by email. Details of this are provided to you as part of the booking process.

Find Wealstun on a map

The closest railway stations are Leeds (12 miles from the prison) and York (15 miles). You can take a 45 minute bus ride to the prison, as taxis can be expensive.

To plan your journey by public transport

  • use National Rail Enquiries
  • use Traveline for local bus times

There is a large visitor car park with Blue Badge parking spaces close to the visitor centre.

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.

All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

All visitors are reminded that once you leave the prison, you will not be allowed to come back in. This rule helps us protect the integrity of searching arrangements and to keep the prison safe.

There are strict controls on what you can take into Wealstun. You will have to leave most of the things you have with you in a locker, which are free to use. This includes pushchairs and car seats.

Refreshments and snacks are available to purchase in the visits shop. Each adult is permitted to bring in up to £60 in cash only for purchases during the visit. This includes for any children accompanying.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Wealstun aims to create a family environment that is appropriate for adults and children of all ages. Failure to follow this dress code will result in visitors not being permitted to enter the prison.

The following dress code will apply for all visitors

  • no vests as a single garment
  • no ripped jeans
  • no football tops
  • shorts and skirts length must be below the knee when standing
  • no sliders/flip flops – all footwear must be securely fastened to feet for health and safety reasons
  • no clothing that promotes hostility or hatred to another race/religion/belief and so on
  • no gym/sportswear
  • no crop tops

All prisoners are reminded to inform their visitors of the correct dress code.

Wealstun’s dress code follows the central policy Management of security at visits policy framework - dress code for visitors - annex-h

The visitor centre is open on visiting days, approximately 30 to 45 minutes before the visit session starts. It offers an indoor waiting area, lockers for storing personal items and support with booking in. You can use the centre as an indoor waiting area only, between 12:30pm to 1:30pm.

Lockers are free to use, but require a £1 coin or trolley token, which is returned upon unlocking. Locker space is limited, so avoid bringing large bags or bulky items.

The visits room includes a children’s play area, with toilets and baby changing facilities available nearby.

Once a visitor has entered the prison and decides to leave, they cannot re-renter.

We currently run family days during school holiday periods for children up to the age of 18 years old. Participants are generated through a strict application process.

Family days can only be applied for by prisoners.

Keep in touch

There are several ways to stay close between visits — phone calls, secure video calls, emails and letters. How each one works at this prison is explained below.

Secure video calls

Many prisons offer secure video calls so you can see each other between visits.

How video calls work on GOV.UK

Email

Many prisons use the Email a Prisoner service — you pay a small fee per message and can sometimes pay for a reply.

Phone calls

The person inside can only call numbers on their approved list, and most calls are monitored. With Prison Voicemail you can leave a message for them to call you back.

Letters

You can write as often as you like — put the prisoner’s number on the envelope. Most post is checked by staff.

All the ways to stay in touch on GOV.UK

More about keeping in touch

There are several ways you can keep in touch with a prisoner during their time at Wealstun.

Prisoners have phones in their cells but they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

You can send emails to someone in Wealstun using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the prisoner, depending on the rules at Wealstun.

To have a secure video call with someone in this prison you need to

  • Download the Prison Video app
  • Create an account
  • Register all visitors
  • Add the prisoner to your contact list

You can request a secure video call with someone in this prison via the Prison Video app.

You will receive a notification when your request has been accepted.

Read more about how the Prison Video app works

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Wealstun.

All post, apart from legal letters, will be opened, checked and photocopied. The original will be returned on discharge.

National Prison Radio broadcasts into prison cells across England and Wales 24 hours a day, 7 days a week.

Family and friends can stay connected with their loved ones in prison by sending song requests, written messages and voice recordings. They are then read and played out on weekly episodes.

You can send in a message, and hear the show, at nationalprisonradio.com

Money & gifts

You can send money to someone here, and there are rules about gifts and parcels. Below is how to send money safely and what you're allowed to send.

How to send money

  1. 1 Use the free GOV.UK "Send money to a prisoner" service with a debit card (Visa, Mastercard or Maestro) — credit cards and prepaid cards are not accepted.
  2. 2 You’ll need the prisoner’s number and their date of birth.
  3. 3 Money usually arrives in less than 3 working days, but it can take up to 5.
Send money on GOV.UK

If you can’t use the online service

No debit card? You can set up a basic bank account to get one.

Can’t use a computer or the internet? You can apply for an exemption to send money by post — this is only granted in exceptional circumstances.

Rules can change — check GOV.UK for the latest details before you send money.

Life inside

Knowing what daily life is like can be a real comfort. Here's what to expect — arriving and the first night, where people live, and the education, work and support on offer.

Education & work

Learning, training and work that help someone build skills and a future for release.

Daily routine

Arriving and the first night, where people live and how the day is structured.

More about life inside on GOV.UK

Who do I contact?

There are different numbers and inboxes depending on what you need — we've grouped them by what you're trying to do.

Everyday enquiries

Call the prison Phone

01937 444 599

The main switchboard for questions about visiting or the person inside.

Family enquiries Email

[email protected]

General family enquiries you'd rather put in writing.

Worried about someone

Safety or wellbeing concern Phone

01937 444 774

For serious but non-life-threatening concerns about a prisoner's safety. You can also complete a Safer Custody contact form.

Prisoners’ Families Helpline Phone

0808 808 2003

The Prisoners’ Families Helpline can provide confidential support, advice and guidance.

Prisoners' Families Helpline Phone

0808 808 2003

Free, confidential advice and a listening ear for anyone with a loved one in prison.

Mon to Fri 9am to 8pm, Sat and Sun 10am to 3pm

Samaritans Phone

116 123

Someone to talk to any time, day or night, if things are getting too much for you.

Open 24 hours, every day
Stop contact or report a concern

Report a staff concern Phone

0800 917 6877 (24 hours answering machine)

Anonymous, independent line if you're worried a prisoner is being mistreated by staff.

Stop unwanted contact Phone

0300 060 6699

If a prisoner is contacting you and you want it to stop, use the Unwanted Prisoner Contact Service.

Official, legal & media

Official & legal visits Email

[email protected]

For professional, official or legal visits.

Common questions

Most visits are booked free online through the GOV.UK 'Visit someone in prison' service. The person inside must add you to their visitor list first, which can take up to 2 weeks. You will need their prisoner number and date of birth, and the date of birth of everyone visiting. Some prisons take bookings by phone instead.

Everyone aged 16 or over needs valid photo ID, such as a passport or driving licence. You will go through a security check, so leave phones, smart watches and bags in a locker (bring a £1 coin). You can usually take in a small amount of cash for refreshments, essential medication and basic baby items.

If you are on a low income you may be able to claim back travel costs through the Assisted Prison Visits Scheme, which can also help with meals and an overnight stay for longer journeys. You usually need to be a partner or close relative and getting certain benefits.

Send money online for free using the GOV.UK 'Send money to a prisoner' service and a debit card. You will need the prisoner's number and date of birth, and it usually arrives within 3 working days.

You can keep in touch by phone, secure video call, email and letters. Video calls are set up through the Prison Video or Purple Visits app, and many prisons use the Email a Prisoner service for messages.